Pebble Star Productions (Will’s Jams)
Exchange & Refund Policy

Thanks for purchasing your item and/or event package for Will’s Jams’ Big Shiny Spoons album release event at www.bigshinyspoons.com.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns & Exchanges

All in-person event ticket sales are final but may be changed to a virtual event pass of equal value. 

To request an exchange for a virtual event pass, please email your proof of purchase to bookings@pebblestarartists.com.

Any merchandise that is delivered with the purchase of an event pass is a final sale. If the customer wishes to exchange a t-shirt size, they will have to cover the cost of return shipping and shipping costs associated with the new t-shirt. Contact bookings@pebblestarartists.com.

Refunds

All sales are final, however, if the live event at St. James Community Hall being cancelled due to COVID-19 pandemic restrictions, all in-person event ticket passes will be automatically exchanged for virtual passes of equal value. You will be emailed a link to watch the livestream concert on October 17, 2021.

Shipping

You will be responsible for paying for your own shipping costs if you’re exchanging a t-shirt size. Shipping costs are non-­refundable.

All other shipping costs for virtual and live event passes with merchandise are included in your ticket price.

Contact Us

If you have any questions, contact us at bookings@pebblestarartists.com or on our contact form.

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